What can we do to assure that both quality care and cost-effective programs are in place?

PROVIDE A RESPONSE AND REMARKS TO THIS STUDENTS DISCUSSION POST
BELOW:
One of the primary arguments for a QA Program is that there is a
concern for ensuring that health services are both cost-effective
and responsive to public needs. However, other health care
professionals believe that QA Programs are necessary to protect
patients while under care in a health facility.
Which of the two statements above do you believe is the most
important for patients?
What can we do to assure that both quality care and
cost-effective programs are in place?
Ensuring health services are both cost-effective and responsive
to public needs is important. Most patients are unable to afford
needed medical treatment/procedures and many struggle with
out-of-pocket costs; therefore, there is a need to ensure health
services are cost-effective and responsive to patient needs.
However, QA Programs are necessary to protect patients while under
care in a health facility, in my opinion, is more important for
patients. Patients expect to get better after a
treatment/procedure. Most patients understand that there are going
to be complications, expected complications, for certain
procedures. But patients do not expect events like having a foreign
object left in them or be operated on the wrong site and so on. But
these events do happen. Many believe these events happen more often
than what’s considered “acceptable.” Quality Programs are important
to improve outcomes and reduce healthcare costs. “This has had a
positive impact, as hospitals are paying closer attention to
quality by making improvements through education, implementation of
technology, and changes to policies and procedures” (Cantrell,
2016). Department service lines and peer reviews are also helpful
in assuring quality care and cost effective care are being provided
to patients. I believe hospitals that are accredited by The Joint
Commission do a great job in ensuring quality patient care programs
are in place. The Joint Commission standards are well publicized
and implemented/monitored by the departments in each hospital.
Thorough inspections by the Joint Commission ensure that QA
Programs exist and standards are met. The Centers for Medicare and
Medicaid Services standards and inspections are also very
beneficial in ensuring that both quality care (Quality Programs)
and cost-effective programs are in place for patients.

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